Sophia The Closer

Privacy Policy for Sophia The Closer

Effective Date: May 1, 2025

1. Introduction

Welcome to Sophia The Closer (“Service,” “we,” “us,” or “our”), a service provided by Latinverse Inc. We are committed to protecting the privacy of our users (“user,” “you,” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS-based property alert service.

This policy is governed by the laws of the State of Delaware, United States, and is designed to comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).

Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

  • Personal Data:

    • Contact Information: Your full name, phone number, and email address (if provided). Your phone number is essential for us to provide the SMS alert service.

    • Property Preferences: Information you provide about your desired properties, such as location (city, zip code, neighborhood), property type (e.g., house, condo, apartment), price range, number of bedrooms/bathrooms, desired features, and any other specific criteria you provide to tailor the alerts.

  • Derivative Data:

    • SMS Interaction Data: Information our servers automatically collect when you interact with our SMS service, such as your mobile device’s phone number, the content of your messages to us (e.g., “STOP,” “HELP,” preference updates), and our responses.

    • Usage Data: We may collect information on how the Service is accessed and used (e.g., frequency of alerts received, interaction with specific alerts if applicable through future features).

3. How We Collect Your Information

We collect information from you when you:

  • Register for the Service and provide your contact details and property preferences.

  • Communicate with us via SMS, email, or other channels.

  • Update your preferences.

4. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Provide, operate, and maintain our Service, primarily sending you SMS alerts about new properties on the market that match your specified requirements.

  • Manage your account and preferences.

  • Respond to your inquiries, requests (e.g., “HELP”), and provide customer support.

  • Process opt-out requests (e.g., “STOP”).

  • Monitor and analyze usage and trends to improve your experience with the Service.

  • Comply with legal obligations and enforce our terms and conditions.

  • Protect the rights, property, or safety of Latinverse Inc., our users, or others.

5. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

  • Consent: We primarily rely on your explicit consent to process your personal data for sending you SMS alerts. You provide this consent when you opt-in to our Service. You can withdraw your consent at any time.

  • Legitimate Interests: We may process your information for our legitimate interests, such as for service improvement, analytics, and fraud prevention, provided that such interests are not overridden by your data protection interests or fundamental rights and freedoms.

  • Legal Obligations: We may process your information to comply with legal obligations.

6. Disclosure of Your Information

We do not sell, trade, rent, or otherwise share your Personal Data with third parties for their marketing purposes without your explicit consent. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., SMS gateway providers to send you messages). These providers are contractually obligated to protect your data and use it only for the services they provide to us.

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for analysis and service improvement.

7. SMS Communications

By providing your mobile phone number and opting into our Service, you expressly consent to receive SMS messages from Sophia The Closer regarding property alerts based on your criteria, as well as occasional service-related messages.

  • Opt-Out: You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You may receive a final confirmation SMS after unsubscribing.

  • Help: For help, reply “HELP” to any message.

  • Message Frequency: Message frequency will vary based on market activity and your defined criteria.

  • Message and Data Rates: Message and data rates may apply to any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

8. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to provide the Service, comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
You can request the deletion of your data by contacting us at Tools@sophiathecloser.com.

10. Your Data Protection Rights (Including GDPR)

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure (Right to be forgotten): You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • The right to withdraw consent: You have the right to withdraw your consent at any time where Latinverse Inc. relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us at Tools@sophiathecloser.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

If you are in the EEA, you also have the right to lodge a complaint with a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.

11. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Latinverse Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information (e.g., by using Standard Contractual Clauses approved by the European Commission).

12. Children’s Privacy

Our Service is not intended for use by individuals under the age of 18 (or the age of majority in their jurisdiction of residence). We do not knowingly collect personally identifiable information from children under 13 (or 16 in the EEA). If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website (if applicable) and/or by sending you an SMS or email notification. We will update the “Effective Date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

14. Governing Law

This Privacy Policy and any disputes related thereto shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Latinverse Inc.
256 Chapman Road, STE 105-4
Newark, DE 19702
United States
Email: Tools@sophiathecloser.com